Return & Refund Policy
At Amruteshwar Ayurvedic, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns only in the following cases:
- The product received is damaged
- The product received is incorrect
- The product is defective
To be eligible for a return, the product must be:
- Unused and in its original condition
- In the original packaging
- Reported within 48 hours of delivery
Customers must provide photos or videos of the damaged or incorrect product when requesting a return.
Non-Returnable Items
Due to hygiene and safety reasons, certain items cannot be returned, including:
- Opened or used products
- Products with damaged packaging caused by the customer
- Products returned after the allowed return request period
Return Process
To request a return, please contact our support team with your order details.
Include the following information:
- Order number
- Reason for return
- Photo or video proof (if the product is damaged or incorrect)
Our team will review the request and provide further instructions.
Refund Policy
Once your return request is approved and the product is received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed to the original payment method.
Refund processing time may take 5–7 business days depending on your bank or payment provider.
Order Cancellation
Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation will not be possible.
Contact Us
If you have any questions about returns or refunds, please contact us:
Amruteshwar Ayurvedic
Email: info@amruteshwarayurvedic.com
Phone: +91-9096502127